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Please Note: We have been notified by our shipping carriers that express packages may experience delays and possibly not reach the customer in the timeframe stated at checkout. We are working hard to get your packages out as soon as possible. If you have extreme delays in receiving your order, please reach out to us.

For immediate assistance, please use these helpful online links:

Please also feel free to email us at
Someone will get back to you at our earliest convenience.

We are committed to surprising and delighting you with every interaction, delivering the most amazing personal service and building a lifetime relationship as well as a fabulous wardrobe with you! Use the links to the left to learn about our policies or contact us by chat, email, or phone with any questions or suggestions.

Toll Free Customer Service:

Customer Service Phone Hours:
Order By Phone 1-800-243-4300
Monday – Friday 8:00am-7:00pm CST

Customer Service (Email and Chat only):
Monday – Friday 8:00am-7:00pm CST

Sales Hours:
24 hours, 7 days a week, 365 days a year

Returns Mailing Address:
Boston Proper Returns
1605 South Elmwood Drive
Mexico, MO 65265

Customer Service Address:
Boston Proper Customer Service
2280 Schuetz Road
Saint Louis, MO 63146
*Please note that we do not accept or process returns/exchanges at our Customer Service Address.

Corporate Office Address:
Boston Proper
1155 Broken Sound Parkway Northwest, Suite A-D
Boca Raton, FL 33487
United States
*Please note that we do not accept or process returns/exchanges at our Corporate Office Address.